Privacy Policy
Your privacy matters to us. This policy explains how dawnpetalridge collects, uses, and protects your personal information when you use our expense tracking platform.
Last Updated: January 15, 2025 | Effective Date: January 15, 2025
Information We Collect
At dawnpetalridge, we collect information that helps us provide you with exceptional expense tracking services. We're transparent about what we collect and why we need it.
Personal Information
Financial Data
Since we're an expense tracking platform, we collect financial information that you voluntarily provide to help manage your expenses effectively. This includes transaction data, expense categories, receipts, and spending patterns.
Technical Information
How We Use Your Information
We use your information to provide, maintain, and improve our expense tracking services. Every piece of data we collect serves a specific purpose in enhancing your experience with dawnpetalridge.
| Information Type | Primary Uses | Legal Basis |
|---|---|---|
| Personal Information | Account management, customer support, service delivery | Contract performance |
| Financial Data | Expense tracking, reporting, analytics, budgeting tools | Contract performance |
| Technical Information | Security, fraud prevention, service optimization | Legitimate interest |
| Usage Data | Product improvement, user experience enhancement | Legitimate interest |
We never sell your personal information to third parties. Your financial data is used solely to provide you with expense tracking services and remains under your control.
Data Sharing and Disclosure
We share your information only in specific circumstances and always with appropriate safeguards. Transparency about data sharing is fundamental to our privacy commitment.
Service Providers
We work with trusted third-party service providers who help us deliver our services. These include cloud hosting providers, payment processors, and analytics services. All service providers are contractually bound to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, such as in response to court orders, legal processes, or regulatory requests. We'll notify you of such disclosures unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice and ensure your privacy rights are protected throughout any such process.
Your Privacy Rights
You have significant control over your personal information. We've designed our systems to make it easy for you to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account at any time.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations we may have.
Restrict Processing
Limit how we use your personal information in certain circumstances while maintaining your account.
Data Portability
Export your data in a machine-readable format to transfer to another service provider.
Withdraw Consent
Withdraw your consent for data processing activities that are based on your consent.
Data Security
Protecting your information is our top priority. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
Organizational Measures
Our team receives regular privacy and security training. We maintain strict access controls, ensuring only authorized personnel can access your information based on job requirements. We also conduct background checks on all employees with data access.
Incident Response
In the unlikely event of a data breach, we have comprehensive incident response procedures. We'll notify affected users within 72 hours and provide detailed information about what happened, what information was involved, and what steps we're taking to address the situation.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Account Information
Retained for the duration of your account plus 7 years for legal compliance and tax purposes.
Financial Data
Kept for 7 years after account closure to meet financial record-keeping requirements.
Usage Analytics
Anonymized and retained for 3 years to improve our services and platform performance.
Marketing Data
Deleted within 30 days of unsubscribing from marketing communications.
International Data Transfers
dawnpetalridge operates primarily within South Africa, but we may transfer your data internationally when necessary for service delivery. All international transfers are protected by appropriate safeguards.
Transfer Safeguards
When we transfer data internationally, we use standard contractual clauses, adequacy decisions, or other legally approved mechanisms to ensure your data receives the same level of protection as within South Africa.
Cloud Services
Our cloud infrastructure may store data in multiple geographic locations for redundancy and performance. We ensure all hosting providers meet strict security and privacy standards equivalent to South African requirements.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You have control over these technologies and can manage your preferences at any time.
Types of Cookies
Cookie Management
You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality and your user experience.
Children's Privacy
dawnpetalridge is designed for adults managing their personal or business finances. We do not knowingly collect personal information from children under 18 years of age.
If we discover that we have collected personal information from a child under 18, we will delete that information immediately. If you believe we have collected information from a child, please contact us immediately using the details provided below.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any material changes through email or prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the last update is shown at the top of this document.
Major policy changes will be communicated 30 days in advance, giving you time to review the changes and make informed decisions about your account.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.
Email: info@dawnpetalridge.com
Phone: +27214264759
Address: 51 Mooi St, Welkom Central, Welkom, 9459, South Africa
Our privacy team typically responds to inquiries within 2 business days.